Terms and Conditions

You agree to use the WeOrganic website for lawful purposes.

You must not use our website for fraudulent activities, attempt to disrupt its operation, submit false order information, or misuse our website content.

We reserve the right to take appropriate action if we identify misuse of our website.

We aim to provide accurate product descriptions, photographs, ingredients, net weights, and storage instructions.

Product appearance, color, texture, or size may vary due to ingredient characteristics, processing methods, and packaging.

Please review the information on each product page before placing an order. Contact us if you need clarification about a product.

Product prices and availability are displayed on our website.

Prices, offers, and available products may change without prior notice. The price applicable to your order will be the price confirmed at checkout or during order confirmation.

Delivery charges will be shown at checkout.

If a product becomes unavailable or a listing contains an error, we will contact you when necessary to explain the available options. We will not charge you an additional amount without your authorization.

You must provide accurate contact details and a complete delivery address when placing an order.

We may contact you to verify your order before processing it.

An order confirmation acknowledges receipt of your order request. We may decline or cancel an order if a product is unavailable, the information provided cannot be verified, or another legitimate issue prevents us from fulfilling it.

We will communicate relevant updates where possible.

WeOrganic currently accepts Cash on Delivery.

You must pay the applicable order amount when the delivery is completed, according to the arrangements confirmed for your order.

Please review our Payment Policy for further information.

WeOrganic offers delivery across Bangladesh, subject to delivery service availability at your address.

Estimated delivery time is 1–2 working days within our main delivery area and 3–5 working days outside that area. Actual delivery times may vary.

Shipping charges are shown at checkout.

Please review our Shipping Policy for more details.

You can request order cancellation before dispatch. Cancellation is not guaranteed until our team confirms it.

Orders that have already been dispatched may no longer be eligible for cancellation.

Please refer to our Cancellation Policy for the applicable process.

WeOrganic accepts refund requests for verified damaged, defective, or incorrect products, subject to our Refund Policy.

You must report the issue within 24 hours of delivery.

These terms do not remove any rights provided under applicable consumer protection law.

Read the product label before consuming or preparing any food product.

Follow the stated storage and preparation instructions. Improper storage or handling can affect product quality and safety.

Contact us if your order arrives damaged or if you have concerns about the product you received.

The WeOrganic name, logo, website text, product photographs, graphics, and other original materials are owned by WeOrganic or their respective rights holders.

You may not copy, reproduce, distribute, or commercially use these materials without appropriate permission.

We aim to maintain accurate product information and reliable website services. However, we cannot guarantee uninterrupted website access or that every listing will always be free from errors.

To the extent permitted by applicable law, WeOrganic is not responsible for losses caused by misuse of products, failure to follow storage instructions, inaccurate customer-provided information, or events outside our reasonable control.

Nothing in these terms excludes liability that cannot legally be excluded.

Unexpected events, including severe weather, natural disasters, transport disruptions, and government restrictions, may affect order processing or delivery.

We will make reasonable efforts to communicate significant delays affecting your order.

We handle personal information according to our Privacy Policy and applicable law.

Please review our Privacy Policy to understand how we collect, use, and protect your information.

We may update these Terms and Conditions when our business practices or legal requirements change.

We will publish the updated terms on this page and revise the Last Updated date. Changes will apply as permitted by applicable law.

These Terms and Conditions are subject to the applicable laws of Bangladesh.

Any dispute will be handled by the competent courts or authorities in accordance with applicable law.

For refund requests, contact us within 24 hours of receiving the affected product.

Email: weorganicbd@gmail.com
Phone/WhatsApp: 01952886788

Please include your order details so we can assist you efficiently.

Last updated: 27 October 2026