Shipping & Delivery Policy
At WeOrganic, we aim to deliver your dehydrated food products safely and on time. This Shipping and Delivery Policy explains our delivery coverage, estimated delivery times, shipping charges, and what to do if you experience a problem with your order.
Delivery Coverage
WeOrganic offers delivery across Bangladesh, subject to courier service availability at your address.
Please provide your complete delivery address and an active phone number when placing an order. Accurate information helps us process and deliver your order efficiently.
Order Processing Time
After receiving your order, we review the order details and prepare it for dispatch.
Order processing time may vary depending on product availability, order volume, and operational conditions.
We will communicate relevant updates if an issue affects the processing of your order.
Estimated Delivery Time
Our estimated delivery times are:
- Inside Khulna: 1–2 working days.
- Outside Khulna: 3–5 working days.
Delivery times are estimates and may vary depending on your exact location and courier service availability.
Public holidays, severe weather, transport disruptions, and other unexpected circumstances may cause delays.
Shipping Charges
WeOrganic displays the applicable shipping charge at checkout.
Please review the delivery fee and total order amount before submitting your order.
Any special delivery offer will be subject to the conditions stated in that offer.
Cash on Delivery
WeOrganic currently accepts Cash on Delivery.
Please keep the confirmed order amount ready when your order arrives. The amount payable includes the applicable product prices and delivery charges confirmed for your order.
Product Packaging and Delivery
We aim to package our dehydrated food products carefully before dispatch.
When your order arrives, check the package and products for visible damage or incorrect items.
If you receive a damaged, defective, or incorrect product, contact our customer support team within 24 hours of delivery.
Reporting Damaged or Incorrect Products
WeOrganic currently accepts Cash on Delivery. Do not send money or share sensitive financial information with anyone claiming to represent us unless the payment method has been officially confirmed by WeOrganic.
Never share your banking PIN, password, or one-time verification code with anyone.
Contact WeOrganic
For refund requests, contact us within 24 hours of receiving the affected product.
Email: weorganicbd@gmail.com
Phone/WhatsApp: 01952886788
Please include your order details so we can assist you efficiently.
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