Payment Policy
At WeOrganic, we aim to make online shopping simple and convenient. This Payment Policy explains how payment works when you order dehydrated food products from our website.
Available Payment Method
WeOrganic currently accepts Cash on Delivery (COD).
With Cash on Delivery, you pay for your order when it arrives at your delivery address, according to the order amount and arrangements confirmed by our team. Sometime we collect advance courier charge via bkash or bank transfer based on the location and situation.
Other payment methods are not currently offered unless we explicitly announce their availability.
How Cash on Delivery Works
To place an order:
- Browse our available products.
- Add your selected products to your cart.
- Enter your delivery details.
- Review the order total and delivery charge.
- Select Cash on Delivery, where available.
- Submit your order and wait for confirmation.
Please ensure that your contact number and delivery address are accurate.
Order Confirmation
We may contact you to confirm your order or verify delivery information.
Please keep your phone available so we can resolve any questions before dispatch.
An order is subject to confirmation and product availability.
Payment at Delivery
Please prepare the amount shown in your confirmed order details.
The amount payable includes the applicable product prices and delivery charges displayed at checkout or confirmed by our team.
If you notice a discrepancy in the order amount, contact WeOrganic customer support before completing the transaction.
Failed or Unsuccessful Deliveries
If a delivery attempt fails because the recipient cannot be reached or the delivery details are incorrect, contact our support team to discuss the next steps.
Any re-delivery arrangements and applicable charges will be communicated to you where relevant.
Refunds and Order Cancellations
If you need to cancel an order, please refer to our Cancellation Policy.
If you receive a damaged, defective, or incorrect product, you can report the issue within 24 hours of delivery under our Refund Policy.
If a refund is approved, our team will contact you to explain the applicable arrangement.
Payment Safety
WeOrganic currently accepts Cash on Delivery. Do not send money or share sensitive financial information with anyone claiming to represent us unless the payment method has been officially confirmed by WeOrganic.
Never share your banking PIN, password, or one-time verification code with anyone.
Contact WeOrganic
For refund requests, contact us within 24 hours of receiving the affected product.
Email: weorganicbd@gmail.com
Phone/WhatsApp: 01952886788
Please include your order details so we can assist you efficiently.
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